In Store & Homes Services

Click on a service to view details.

1. Computer Tune-Up

2. Virus & Spyware Removal
   

3. Wireless Network Setup
   

4. Memory Upgrade
   

5. Hardware Upgrades
   

6. Software upgrade/installation
   

7. New PC Setup
   

8. Security Software Suite Install
   

9. Operating System Install
   

10. Diagnostic
    

11. Diagnostic & Repair with Protection
    

12. Automated Data Backup Setup
    

13. One Time Data Backup
    

14. One Time Data Backup (Unlimited)
    

15. Microsoft Office Troubleshooting
    

16. E-mail Setup
    

17. Cell Phone E-mail Setup
    

18. Email Troubleshooting
    

19. iPod Setup and Training
    

20. Standard Windows Home Server Setup
    

21. Advanced Windows Home Server Setup
    

22. Internet Service Provider/ Network Troubleshooting
    

23. Premium Family Security
    

24. Gaming Customization and Setup and Security

 

Computer Tune-Up

Has your PC become very slow? Time for a tune-up! Make sure you’re getting the most from your computer with this checkup service. We will make sure everything is in working order and remove any unnecessary programs to improve your PC's performance. We’ll also make sure all updates, software fixes and security enhancements are up to date. Enhance the speed and performance of your PC, remove unwanted programs such as spyware, adware and malware, and ensure your PC is functional for everyday use.

At Home or office $129.99
Pickup & Drop off Service $159.99
Store $49.99
Remote $59.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Virus & Spyware Removal

Has your computer become slow? Pop-ups appear everytime you go out on the internet? Do messages appear saying your computer is infected? Well you are infected with spyware. Restore your computer to an unifected state with our Virus & spyware removal service.

In Home or Office $109.99
Pickup & Drop off Service $129.99
Store $79.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Wireless Networking

Outfit your PC or Mac for wireless network connectivity with this standard wireless networking service. We will set up and configure your home computer’s wireless network connection with your ISP, connect a wireless router, update router firmware and enable wireless encryption, so you can surf the Web with wireless freedom and peace of mind.

Set up and configure your wireless network connection with your ISP
Connect a wireless router to your ISP modem and update router firmware
Change your SSID, administrator username (if applicable) and administrator password
Enable wireless network encryption for added security
Test your wireless connection for proper functionality

In Home or Office $149.99

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Memory Upgrade

Enhance your PC or Mac experience by adding more memory you your computer. (Hardware not included.)

We will also provide you with an estimated cost for hardware repair(s), upgrade(s) or part(s) needed to provide a complete solution.

In Home or Office $139.99
Pickup & Drop off Service $169.99
Store $39.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Hardware Upgrade/Installation

Add a computer peripheral to your Mac or PC setup. We will install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner, and configure it for added convenience. (Hardware not included)

In Home or Office $149.99
Pickup & Drop off Service $179.99
Store $49.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Software Upgrade/Installation

Get that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. (Software not included.)

In home or Office $79.99
Pickup & Drop off Service $99.99
Store $29.99
Remote $49.99
(Price reflects 1 computer, each additional computer is $29.99.)

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New PC Setup

Let us take the frustration out of setting up your new PC. We will set up your computer with all included peripherals such as monitor, keyboard, mouse and speakers and printer. We will configure your existing Internet configuration and 1 existing e-mail account to work with your new PC. (Router is necessary for multiple computers. All hardware parts must be included by customer.)

At Home or Office $129.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Security Software Suite Install

Protect your home computer from harmful Web traffic on your PC. We will install and/or repair, configure and update antivirus, antispyware, firewall, Web browsing and antiphishing software. (Software Included with One year Subscription.)

In Home or Office $129.99
Pickup & Drop off Service $159.99
Store $99.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Operating System Install

Upgrading to the latest operating system on your Mac or PC helps maximize performance and security. We will provide a complete and professional installation, along with the reinstallation of drivers, softwares and updates. (All software must be provided by customer.)

In Home or Office $219.99
Pickup & Drop off Service $249.99
Store $99.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Diagnostic

Let us diagnose the problems plaguing your computer. After testing all of the software and hardware on your computer, we will diagnose and explain any problems facing your PC. We will follow up with an estimate for repair and a professional report so you can make an informed decision regarding your next step.

In Home or Office $29.99
Pickup & Drop off Service $49.99
Store $0.00
(Diagnostic price waived if we are contracted to fix any issues.)
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Diagnostic & Repair with Protection

We will uncover and solve any operating system issues, repair any operating system issues (blue screens), remove all viruses, spyware, malware and rootkits on the computer, and optimize your PC for improved performance.

We will also provide you with an estimated cost for hardware repair(s), upgrade(s) or part(s) needed to provide a complete solution.

Protect your home computer from harmful Web traffic on your PC. We will install and/or repair, configure and update antivirus, antispyware, firewall, Web browsing and antiphishing software. (Software Included with One year Subscription.)

In Home or Office $379.99
Pickup & Drop off Service $399.99
Store $299.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Automated Data Backup Setup

Have your computer set to automatically backup your important data. We will set up the operating system software to computer to routinely back up your files to an external hard drive.

In Home or Office $149.99
Pickup & Drop off Service $179.99
Store $99.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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One Time Data Backup

Transfer your important data to another storage location with this data backup and transfer service for PC. We will transfer up to 9.4GB of data from your computer to CD, DVD, network-attached storage, an internal or external hard drive or another computer and import it to an installed program or other desired location if applicable.

The following are not included with this service:
* Service excludes data recovery from previous loss
* Service excludes transfer of programs and other non-transferable applications

We will provide a DVD disk to backup data. If other media is desired such as flash drive, customer will be responsible for providing such hardware.

In Home or Office $119.99
Pickup & Drop off Service $149.99
Store $79.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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One Time Data Backup - Unlimited

Transfer your important data to another storage location with this data backup and transfer service for PC. We will transfer data from your computer to network-attached storage, an internal or external hard drive or another computer and import it to an installed program or other desired location if applicable.

The following are not included with this service:

* Service excludes data recovery from previous loss
* Service excludes transfer of programs and other non-transferable applications

Hardware not included. We will also provide you with an estimated cost for hardware repair(s), upgrade(s) or part(s) needed to provide a complete solution.

In Home or Office $199.99
Pickup & Drop off Service $239.99
Store $119.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Microsoft Office Troubleshooting

Get help with software issues over the internet. (Up to 60 mins)

What this service covers

Helping repairing, troubleshooting or reinstalling 1 software title (Word, Excel, Quicken, Photoshop, Outlook)
Help properly configure software settings
Customer Pre-requisites
Working high speed internet connection
Customer must have software (key, disc, etc.)

Working high speed internet connection required

Remote $99.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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E-mail Setup

E-mail setup service

What this service covers:

E-mail setup using Microsoft Outlook
Customer Pre-requisites
Email Passwords
Active email account with POP3 Access required (Verizon, Gmail, etc.)

Working high speed internet connection required. Microsoft Outlook Software required.

In Home or Office $99.99
Pickup & Drop off Service $139.99
Remote $49.99
Store $29.99
(Price reflects 1 computer, discounts applied to additional computers during the same installation.)

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Cell Phone Email Setup

Cell phone e-mail setup service

What this service covers:

Cell phone e-mail setup
Customer Pre-requisites
Working Cell Phone- Cellular data plan required
Active email account with POP3 Access required (Verizon, Gmail, etc.)
Working high speed internet connection required

In Home or Office $89.99
Store $29.99
(Price reflects 1 cell phone, discounts applied to additional computers during the same installation.)

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Email Troubleshooting

E-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.

What this service covers:

E-mail TroubleshootingCustomer Pre-requisites
Email Passwords
Active email account
Working high speed internet connection required

In Home or Office $149.99
Remote $99.99

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iPod/iphone Setup and Training

We will show you how to transfer and manage your iPod collection on your computer, burn songs onto CDs or load tracks on your iPod player. We’ll also walk you through how to use your iPod.

Remote $49.99
Store $79.99 (By appointment only)

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Standard Windows Home Server Setup

Provide wireless network connectivity for up to 3 compatible computers and allow easy access to networked digital content with this standard Windows Home Server service for PC. We will set up and configure your home computer’s wireless network connection with your Internet service and network your Windows Home Server device, so you can surf the Web wirelessly and access music, digital photos, videos and important data with ease.

Connect and configure up to 3 PCs to your existing wireless network
Connect and configure a Windows Home server device, including automatic backup activation for up to 3 connected PCs, file sharing capability, remote access capability via 1 computer and cable consolidation
Instruct you on how to access shared files, view network and computer backup status and access the connected Windows Home Server device from 1 computer

Software and hardware not included.

In Home $299.99

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Advanced Windows Home Server Setup

Receive the benefits of a standard wireless setup with this advanced Windows Home Server service, which offers daily backup of your home PC, simple recovery of lost files and sharing of media. We will organize a central hub that is accessible from up to 5 computers, so that you can use and access files from your home server.

Set up a standard wireless network, including connecting up to 5 compatible computers
Physically set up and configure a Windows Home Server device
Configure automatic backup for up to 5 compatible computers
Configure the ability for local network remote access from a single computer
Perform cable management to keep all wires/cables as hidden as possible
Set up basic file sharing on the Windows Home Server device for all computers
Enable and verify media sharing with 1 compatible device
Install and verify one hard drive to the Windows Home Server device
Train you about how to access shared files from your computer, view the status of your network/computer backups and access the Windows Home Server remotely from a local computer

Software and hardware not included.

In Home $499.99

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Internet Service Provider / Network Troubleshooting

Reinstate a crashed network connection to normal for PC and Mac. We will determine the reason for improper network functioning, troubleshoot and repair your network connection and ensure your networked peripherals are properly reconnected.

Home $99.99
Add Device to Existing Network

Add a compatible electronic device to your wired or wireless network with this electronic device setup service for Mac or PC. We will install 1 electronic device, such as a Mac, PC, access point, print server, wireless range extender, game console, TiVO or Slingbox, on your home network.

Home $129.99
Remote $79.99

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Premium Family Security

Protect your family from undesirable digital content with this parental control activation and configuration service for select home A/V components. We will enable and configure parental controls on your computer running Vista, TV and game console and provide instruction on their everyday use.

In Home $229.99

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Gaming Customization and Setup and Security

Set up parental controls and keep your mind at ease knowing that your children are only playing and viewing appropriate games, music, and movies. Complete system updates to make sure your system has all of the latest features and enhancements. Set up user accounts to play online, get the latest update and have full control of your new gaming system.

Set up and configure one online account
Install and configure the latest system updates to one gaming console
Set up and configure up to three local user accounts
Set up and configure parental controls on one of the three user accounts

In Home $129.99

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